Privacy Policy

Privacy Policy

Miracle Math Tuition Centre LLP (“Miracle Math”, “we” or “us”) takes the privacy and security of your personal data seriously. This page sets out the privacy policy of Miracle Math. It describes how we collect and use your Personal Data. Personal Data is defined under the Singapore Personal Data Protection Act 2012. By using miraclemath.sg website, you consent to the data practices described here. When you visit our website, we collect personal data through cookies and similar tracking technologies. This information allows us to create a profile of our users, but we will not be able to identify you individually.

Personal Data Collected

Information we may collect includes your name, email address, WhatsApp or phone number, the purpose of your inquiry, and any details related to your query when you reach out to us. Additional personal information that may be collected includes the student’s name, WhatsApp or phone number, educational details, email addresses, home addresses of parents and/or students, as well as video footage from our security cameras at our tuition centre(s).

How and why we collect your Data

We collect your personal data through mobile messaging applications, email, phone calls, in-person conversations, or via our security cameras. We collect personal data for the following purposes:
• To administer our website and deliver the services
• To process and reply to your questions or requests
• To communicate with parents/guardians and students
• To inform or update you of other products or services from Miracle Math and its affiliates
• To get customer feedback
• To track the learning progress of students
• For mailing of materials (if required).
• For security purposes and to comply with Singapore law

Storage and access to your Personal Data

Your data will be stored in facilities provided by third-party service providers (such as Google). We will take reasonable measures to prevent unauthorized access to your personal data and will retain it in line with our legal and business obligations. Miracle Math may share your data with trusted partners or third-party providers for storage to assist with analysis, email communication, customer support, or to deliver our services. These third parties are prohibited from using your personal information for any purpose other than providing these services to Miracle Math. We will disclose your personal information only when required by law to comply with legal obligations, to protect and defend the rights or property of Miracle Math, and to ensure the personal safety of Miracle Math users or the public.

Cookies

Our website may use cookies or Google Analytics to enhance your online experience. Cookies are small text files stored on your device that track and collect information about your activities on our site. You can disable cookies through your browser settings, but this may impact your ability to use certain features. Cookies and Google Analytics help ensure a smooth user experience, conduct analytics, and display relevant advertisements. For more information on how Google uses data when you visit our site, please refer to Google’s policies.

Withdraw consent or update of your Personal Data

If you wish to withdraw your consent to our usage of your Personal Data or request to access or correct your personal data that we hold, please contact our Data Protection Officer (DPO) at info@miraclemath.sg. However, withdrawing consent may affect our ability to provide services to you.

We may update this Privacy Policy occasionally. We encourage you to review it periodically to stay informed about how we protect your personal data.